PETALING JAYA: Pos Malaysia Bhd welcomes the release of the Market Review on the Digital Economy Ecosystem under the Competition Act 2010 by the Malaysia Competition Commission, which provides an evidence‑based assessment of competition dynamics across key digital sub‑sectors, including eCommerce retail marketplaces and digital platforms.

In a statement, the national postal and parcel service provider said the findings affirm several long‑standing structural concerns that Pos Malaysia has consistently raised – particularly in relation to market concentration, platform dominance, vertical integration, and practices that restrict effective competition and consumer choice, including delivery masking in eCommerce marketplaces.

“From Pos Malaysia’s perspective, the ability for consumers and sellers to choose their preferred courier is a core principle of fair competition.

“Practices that algorithmically restrict or remove courier choice risk distorting the market, entrenching platform dominance, and weakening the long‑term resilience of Malaysia’s domestic logistics ecosystem,” it said.

Pos Malaysia said these findings are consistent with its own assessment that, since the introduction of delivery masking practices in 2021, domestic courier competition has become increasingly uneven – particularly to the disadvantage of national and regional service providers operating extensive nationwide networks.

“Pos Malaysia reiterates that effective competition does not arise from deregulation alone, but from balanced regulatory frameworks that preserve consumer choice, ensure a level playing field, and sustain critical national infrastructure.

“This includes recognising the cost structures and service obligations borne by providers delivering nationwide coverage, particularly in underserved regions.”