A group photo of RCEP delegation members and J&T Express Malaysia staff

Almost five years since its establishment here in August 2018, J&T Express continues to make an impact on the Malaysian market. In its efforts to cater to the needs of the local market and community, J&T Express has expanded its offerings beyond that of a standard delivery service.

Today, it is a trusted logistics provider offering services such as J&T VIP, International Shipping, Next Day Delivery and Express Document. Its rapid expansion has also seen its presence throughout Malaysia — 1,000 outlets and counting — extend across the country. The company opened its first J&T Warehouse three years ago. At the same time, for cross-border business, J&T International Logistics, an international logistics brand under J&T, has also launched cross-border special lines, overseas warehouses and other services.

These strong commitments are in line with strengthening J&T Express’ leadership position in Southeast Asia. It is also a business strategy that ties in with Malaysia’s development prospects and, in turn, its economy. The commendable approach has far-reaching benefits for the industry, the country as well as its Asian neighbours.

E-commerce: Gateway to the digital economy

RCEP delegation members visiting J&T Warehouse’s operational area

On March 22, the China (Guangdong) Regional Comprehensive Economic Partnership (RCEP) Malaysia Digital Economy delegation paid a visit to J&T Warehouse. The study visit was centred on a joint exploration into the future of the digital economy, and to promote technological and economic development between China and Malaysia.

The visit to the state-of-the-art facility was to showcase J&T Warehouse’s operational area, in addition to learning about logistics service flows and how it was designed to provide customers with safe, professional storage and delivery services. Ng Yang Wei, assistant manager of J&T Express Malaysia Gateway, served as the tour guide for the delegation during the visit.

According to Fiona Liu, GDeBA & RCEP cross-border e-commerce alliance secretary-general, e-commerce has a vital role in developing the digital economy as it serves as a key factor in facilitating business growth, especially for micro, small and medium enterprises or MSMEs. She added, “With businesses entering the Chinese market, economic and trade cooperation between China and Malaysia will become even closer, leading to greater e-commerce development opportunities.”

This pivotal role is already being fulfilled by J&T Express through its international logistics brand. J&T Logistics helps facilitate cross-border business in the region through services such as cross-border special lines and overseas warehouses.

Eye on the region

A knowledge-sharing session between RCEP delegation members and J&T Express Malaysia staff

“We’re providing Malaysians with high-quality service, including 24/7 customer support and 365-day operations, to enhance customers’ trust in us,” explains Ong Wei Ho, regional management manager of J&T Express Malaysia. “Looking ahead, we remain hopeful and optimistic about the logistics and e-commerce growth here and contributing as a key player.”

With such impressive growth in under five years, along with an intent to expand its reach and offerings in tandem with the e-commerce growth in the region, J&T Express Malaysia will no doubt continue to be a market leader in the field. More significantly, Malaysia will also serve as a key component in J&T Express’ vast and ever-expanding network.

Since it was founded in 2015, the company has gained a foothold in 13 markets including Indonesia, Vietnam, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt. With leading express delivery businesses in Southeast Asia and China, J&T Express currently serves more than two billion people worldwide.

Fuelled by its “customer-oriented and efficiency-based” mission, J&T Express has shown that it remains committed to providing customers with a suite of integrated logistics solutions. Through intelligent infrastructure and digital logistics network and well-defined strategies centred towards local market interests and needs, J&T Express Malaysia continues to fulfil its role as a global player in logistics by connecting the world with greater efficiency and by bringing logistical benefits to all.

For further information and the latest updates, follow J&T Express Malaysia on Facebook and Instagram or visit the official J&T Express website.