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Notice: Temporary Maintenance of HLIB Online Trading
Pursuant to regulatory advice, HLIB online trading will be temporarily unavailable while we carry out necessary maintenance services as part of our commitment towards the principles of upholding market integrity and safeguarding investor interest.
Clients are advised to contact their respective remisier or dealer’s representative to place trading orders during this period.
Please also note that in accordance with the guidance received, all Good-Till-Date (GTD) orders placed on or before 10 March 2026 to Bursa Malaysia will be cancelled.
We apologise for any inconvenience caused and appreciate your kind understanding.
We will update accordingly when there are further developments.
The issue is actually at the trading platform vendor,” one of the people told The Edge. “We are not the only ones in town affected but it’s certainly creating issues for our reputation.” news from the edge
Ridiculous!
The platform already had signs of lagging, but nobody notice!
IF the issues is out of hand by the in-house IT team. Then, the next course of action should be...
KUALA LUMPUR (March 12): Several stock brokerages suffered trading platform disruptions lasting days in the latest broad incident affecting the Malaysian stock market.
The brokerages affected included UOB Kay Hian, Phillip Capital, and Hong Leong Investment Bank, which have all informed their clients about the disruption, according to multiple people familiar with the situation. Some, however, have since restored their services.
“The issue is actually at the trading platform vendor,” one of the people told The Edge. “We are not the only ones in town affected but it’s certainly creating issues for our reputation.”
The disruptions come less than a year after a hacking incident involving multiple stock trading accounts across several brokers. The April 2025 episode prompted a series of initiatives to boost cybersecurity in the stockbroking industry.
Improvements outlined in a recommendation paper developed as part of the industry’s collective response to the unauthorised trades incident include responsibility for brokers to “exercise effective oversight over their third-party technology service providers”.
Hong Leong Investment Bank told clients that its HLeBroking platform will be unavailable for “necessary maintenance services” in a memo dated March 11 and advised clients to contact their remisiers and dealers to manually place trading orders.
Phillip Capital also sent a notice on March 11 that its Phillip Trade and POEMS website and mobile applications were not working due to “unforeseen circumstances”.
UOB Kay Hian, meanwhile, suspended trading over two days last week as a “preventive security measure” to safeguard client accounts, cash balances, and shareholdings but has since restored service after mandating password change for all clients.
From Wednesday till Saturday, there has been no announcement on when it will be restored. Everyone please file a formal complaint, and they should be penalized by the regulator for this issue.